Shipping

Australia

Orders are sent via Australia Post

Free Standard Shipping with Tracking Number on domestic orders (Australia only. No Wholesale orders). You can add Signature on delivery to the Free Standard Shipping, for just $2.95.

New Zealand

Orders are sent via Australia Post

Economic Air - No Tracking Number - $9.90
Standard Shipping with Tracking Number - $14.95
Standard Shipping with Tracking Number + Signature on Delivery - $19.95

Orders in AUD which are equivalent to NZ$200 shipped to New Zealand may incur GST, customs charges and duties charged by the NZ Customs Service once the parcel reaches its destination port and must be paid by the recipient directly to the NZ Customs Service or its authorised service provider. The Organic Tshirt is not responsible for and will not reimburse any of these charge and duties. Customs charges and duties are the responsibility of the Customer and will not be refunded by The Organic Tshirt.

There are limited times when only the duty and GST can be refunded to you by the NZ Customs Service. Please find out more here: http://www.customs.govt.nz/features/internetshopping/Pages/Refunds-when-you-return-an-item.aspx.

Delivery

We aim to dispatch all orders within 24 hours of payment being authorised.

Please note that you can track your order for an Estimated Time of Arrival from Australia Post website http://auspost.com.au/track

If you have chosen Signature on delivery, you will need to sign for your order when it arrives. If you are not available to sign for your order, Australia Post will leave a note with instructions for pick up from a designated post office. If you have chosen standard shipping, you will not need to sign for your order.

While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.

The Organic Tshirt takes every effort to ensure a quick and smooth delivery, but does not take responsibility for any delays. We accept no responsibility for any loss or damage to goods occurring in transit. We do not deliver on public holidays.

If you have any questions regarding your purchase please contact us at stefania@theorganictshirt.com.au